Frequently asked questions.

🔐 Product Usage & Functionality

What is SmartSafe and how does it work?

SmartSafe is a suite of devices (Console, Tray, and Car Mount) designed to prevent texting while driving. By securely storing the driver’s phone and integrating safety verifications, it helps reduce distractions and comply with legal safety standards.

What happens if I try to remove my phone while driving?

If the phone is removed while the vehicle is in motion, SmartSafe will trigger an audible warning and can optionally send notifications to a parent or fleet manager.

Does the SmartSafe lock automatically?

Yes. After placing your device inside and confirming via text, the console locks and cannot be reopened until the vehicle is safely parked.

Can passengers still use their phones?

Yes, SmartSafe only restricts the driver’s phone. Passenger phones are not affected.

📱 Device Compatibility & Integration

What phones and operating systems does SmartSafe support?

SmartSafe supports all iOS and Android devices with Bluetooth and USB or wireless charging capabilities.

Is SmartSafe compatible with Apple CarPlay or Android Auto?

Yes, SmartSafe only restricts the driver’s phone. Passenger phones are not affected..

Will my phone charge inside the SmartSafe Console or Tray?

Absolutely. Each product includes internal USB or wireless charging, depending on the model.

👪 Parental & Teen Driving

How does Teen Mode work?

Yes, SmartSafe only restricts the driver’s phone. Passenger phones are not affected..

Can I monitor my teen’s driving activity

Yes. The SmartSafe App sends real-time alerts if a teen tries to text or stream video while driving, and logs usage.

🧠 Safety Features & Compliance

What safety tests are required before driving?

Drivers may be prompted to complete:

  • A Horizontal Gaze Nystagmus (HGN) test,

  • Verbal coherence checks,

  • Visual reaction tasks for drowsiness.

Is SmartSafe HALT Law compliant?

Yes. Our system aligns with NHTSA’s HALT (Handheld and Alcohol-Linked Testing) standards to verify sobriety and alertness before driving.

🚘 Installation & Maintenance

Can I install SmartSafe products myself?

Yes. The Tray and Car Mount are plug-and-play. The Console may require light installation by a technician.

What if my car doesn’t support push-button start?

SmartSafe works with most modern vehicles. If your car uses a traditional key ignition, only certain features (like phone lockout) may apply.

🧾 Orders & Pilot Program

How can I join the Early Pilot Program?

You can sign up directly from the Pilot Program page to be among the first to try SmartSafe. Participants get early access and feedback opportunities

Is SmartSafe available for commercial fleets?

Yes. We offer Fleet Mode with admin dashboards, usage reports, and driver pay tracking.